Privacy Policy

J&A Complete Home Solutions (“we”, “us”, or “our”) provides cleaning, lawn care, and handyman services in and around Decatur, Alabama.

Information We Collect
We may collect:
- Name
- Phone number
- Email address
- Service address
- Details about the services you request
- Photos you send us related to the job

How We Use Your Information
We use this information to:
- Communicate with you about services
- Provide quotes and schedule appointments
- Perform the services you request
- Maintain our business records

Text and Call Communications
If you contact us by phone or text, we may store your number and message history to:
- Respond to your inquiries
- Confirm appointments
- Send service updates

Sharing Your Information
We do not sell your personal information.
We may share information with:
- Service providers we use to run our business (for example: phone, text, email, scheduling, and website tools)
These providers are only allowed to use your information to support our services.

Data Security
We take reasonable steps to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

Third-Party Services
Our business may use third-party services such as:
- Phone and text providers (e.g., Grasshopper)
- Email services
- Website hosting and analytics tools
These services may collect basic technical information (such as IP address or usage data) according to their own privacy policies.

Your Choices
You may:
- Request that we update your contact information
- Ask us to stop contacting you, except where we are required to keep records for legal or business reasons

Contact Us
If you have questions about this Privacy Policy or how we handle your information, you can contact us at:
J&A Complete Home Solutions
Phone: 256-906-5505
Email: info@jacompletehomesolutions.com
City/State: Decatur, Alabama